Flat battery
The obvious one, and the most common. Range drops off before it dies completely.
Fix: New battery of the right type.
Garage door remote or keypad not working
If the wall button opens the door and the remote doesn't, the opener is fine. Start with the battery, then reprogram the remote to the opener's learn button. It's a few minutes of work, and it doesn't need a new opener.
Call (510) 694-8090What causes it
Lost pairing
A power cut or a board reset can clear the stored remotes.
Fix: Reprogram to the opener's learn button.
Keypad code wiped
Outdoor keypads often lose the code after a battery change.
Fix: Re-enter the code at the opener.
Radio interference
LED bulbs in the opener are a common culprit, and so is a transmitter nearby.
Fix: Swap the bulb for one rated for garage door openers.
Failed receiver board
No remote works at all, wall button fine.
Fix: Receiver or board replacement.
Before you call
Worth trying
- Test the wall button first
- Change the battery
- Try the remote standing right under the opener
- Swap an LED bulb for an incandescent to rule out interference
Leave alone
- Buy a new opener because a remote stopped working
We fix garage door remote not working the same day
You get the price before we drive out, and someone picks up whatever time you call.
The repair itself
Motor, gears, sensors, remotes and wall controls. We test the whole chain before replacing anything.